Senior Service Advisor

🚗 Service Advisor – Main Dealership – Harlow 💼 Full-Time | 💷 Basic £30,000 | OTE £45,000 📍 Harlow | 🕒 Mon–Fri 08:00–17:30 | 1 in 4 Saturdays (half day) Are you a customer-focused Service Advisor with a passion for the motor industry? We are looking for an experienced and professional individual to join our main dealership team in Harlow. This is a fantastic opportunity to earn up to £45,000 OTE, with a competitive £30,000 basic salary and a supportive, high-performing work environment. 💡 What You’ll Be Doing As a Service Advisor, you will be the first point of contact for customers bringing their vehicles in for servicing and repairs. Your key duties will include: - Booking in customer vehicles and managing workshop schedules - Providing exceptional customer service and clear communication throughout the service process - Advising on additional work and service packages - Preparing accurate job cards and cost estimates - Liaising with technicians and parts departments - Ensuring customer satisfaction and repeat business ✅ What We’re Looking For - Experience as a Service Advisor in a franchised or main dealership - Strong customer service and communication skills - Good understanding of vehicle servicing and repairs - Excellent organisation and multitasking ability - Kerridge/Keyloop or similar DMS experience (preferred) - Full UK driving licence 🎁 What We Offer - Basic salary of £30,000 - On-target earnings of up to £45,000 - Monday to Friday working hours (08:00–17:30) - 1 in 4 Saturdays (half day) - Ongoing training and development - Staff discounts and career progression opportunities - Company pension and other benefits 📩 Apply now to become part of a reputable and professional dealership where your efforts are recognised and rewarded!