Customer Service Administration Apprentice

Control and Co-Ordination of Inbound email inbox and timely distribution of all new correspondence      Completion of internal MS Excel Spreadsheets (Data Entry) Inbound Call Handling Using online Diary System to schedule customer visits, chair returns and collections Meet and Greet customers on site Sorting and distribution of department post Ad-Hoc Office Admin and Development opportunities

Training:
Business Administrator Level 3 Apprenticeship Standard As an apprentice, you’ll work at a company and get hands-on experience You’ll gain new skills and work alongside experienced staff An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
Progression within various departments

Employer Description:
RGK Ltd l is one of the most globally well-known UK based manufacturer & supplier of wheelchairs for sports & active lifestyles. Covering nearly all sports.

Working Hours :
Monday - Thursday, 8.00am - 5.00pm (30-minutes lunch break at 12.30pm) Friday, 8.00am - 2.00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working