Level 3 Business Administrator Apprenticeship - Oasis Academy Skinner Street

To be the first point of contact for visitors to the Academy, providing a welcoming, efficient reception service To provide reception services to pupils To be able to work in a fast-paced reception area, multi-tasking between reception duties Be the initial point of contact for all enquiries by telephone, email, and in person, advising staff, parents, pupils, and visitors on the appropriate source of information To be able to deal with challenging visitors, parents, and pupils appropriately whilst maintaining a calm persona Ensure all visitors are issued with badges to comply with the Academy’s security procedures Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit without direct supervision Be the main contact point for staff regarding Academy events on any given day Maintain a tidy and orderly reception area Support with My Child At School account set-up, queries from parents, and general support Support with Bromcom queries from parents and general support (e.g., MCAS, etc.) Word processing and data input as directed Assist with duplicating, collating, and distributing information to parents/carers, staff, pupils, and others Ensure confidentiality at all times when dealing with issues regarding staff, pupils, or parents Undertake general clerical duties as directed, including photocopying, printing, laminating, and filing Post outgoing mail and sort incoming post Provide refreshments to visitors when required Support with Academy evening events (e.g., parents’ evenings, open evenings, etc.) Make telephone calls to parents and carers as required Send text messages and/or emails to parents and carers as required Supervise pupils as required Any other reasonable duties as directed by the Line Manager Promote an environment that safeguards and protects children and when necessary take responsibility for ensuring the appropriate child protection procedures are followed; Ensure own professional competence remains sufficient to provide effective support by seeking support for your practice and development Attend training including the Academy’s Training Days Participate in the Academy’s Performance Management process

Training:
You will work towards your Level 3 Administrator qualification across a total duration of 16 months Training provider: LMP Group: https://lmp-group.co.uk/ All online/remote learning, no classroom or college day release An allocated tutor will support you throughout the apprenticeship!

Training Outcome:
Possibility of long-term employment on completion of apprenticeship

Employer Description:
Oasis Academy Skinner street is a 'Good' Primary school in Gillingham, Kent. We are an inclusive academy for children aged between 4 and 11, committed to delivering exceptional education at the heart of our community.

Working Hours :
Monday to Friday, 8.00am - 4.00pm, Term-time only + 1 week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental,Patience