Receptionist / Business Administrator apprentice

Communicating over the telephone with customers, clients and colleagues Working on Leap Case Management System Managing email inboxes Use excellent customer service continuously Organise and report data Use of spreadsheets Managing in-house computer systems Filing, scanning and archiving documents Answering incoming calls to the office Dealing with post Data entry Use of bespoke software Any other admin duties as requested

Training:
Business Administrator Level 3 Apprenticeship Standard End-Point Assessment (EPA) In-house training

Training Outcome:
A possible permanent position within the organisation for the right candidate Potential to progress onto a dispensing course

Employer Description:
Based in London with offices strategically located in Stratford, City and Croydon, Law Lane Solicitors has a keen interest in social justice. Our firm takes pride in combining diligent leadership with experienced and dedicated staff, as we continue to deliver successfully for our clients, resulting in a satisfied and ever-increasing client base. Law Lane is a proud ambassador and believer in diversity and equal opportunities, evidenced by our firm’s culture. Our staff comprise of more than 18 nationalities who speak over 20 languages and dialects. This means that we can accurately represent clients in the UK from all over the world, having a good understanding of their specific needs. At Law Lane, all our lawyers are committed to providing our clients with honest and impartial advice, which has resulted in us building a close-knit community with all our clientele. Coupling transparency with professional camaraderie, the cohesion between our lawyers and our clients is of paramount importance, with every endeavour administered to ensure that our clients receive an unparalleled service.

Working Hours :
Monday - Friday, 9.00am - 5.30pm with an unpaid hour for lunch. You will be working Monday to Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience