Business Administration Level 3 Apprenticeship

The role will involve supporting the service to administer council tax for two local authority areas. The service administers council tax, business rates and locally administered benefits as well as enforcing on any associated arrears/debts. It is a fast-paced environment with a high customer demand.

Duties will include, but not be limited to:

Completing Revenues & Benefits system reconciliations Reviewing & approving bills and benefit notifications being issued for print Considering and responding to customer enquiries Scrutinising and improving internal procedures Undertaking reviews of council tax discounts and exemptions Supporting the Council Tax Administration Team with clerical duties

Training:
Business Administrator Level 3 Standard qualification The qualification will be achieved within the workplace over the duration of the programme

Training Outcome:

The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.

Employer Description:
The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.

Working Hours :
Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Literacy skills