​​Freight Forwarder​ Apprenticeship

A Freight Forwarder Apprentice plays a crucial role in the logistics and supply chain industry, ensuring the smooth coordination of shipments, documentation, and customer communication. Here’s a breakdown of key responsibilities and required skills for this role:

Key Responsibilities:

Shipment Coordination:

Assist in booking shipments with carriers (air, sea, courier and land) Track and monitor cargo movement Communicate with clients regarding shipment status

Customer & Supplier Communication:

Liaise with customers, agents, suppliers, and freight companies Provide updates on shipments and resolve issues Handle customer inquiries and complaints professionally

Billing & Invoicing:

Generate invoices and pass purchase invoices Verify freight charges and coordinate with accounting teams

Data Entry & System Management:

Input shipment details into freight management software (Realm etc .) Maintain accurate and up-to-date shipment records

Training Outcome:
There is potential for the role to become permanent after the programme is successfully completed

Employer Description:
International Freight Solutions offer a broad range of Worldwide Freight Service options for both Export and Import. Working closely with our clients, we source the best solutions to fulfil the logistics requirements.

Working Hours :
Monday to Friday 09:00- 17:00 1 hour for lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative