Trading Standards Professional Apprentice

Development, planning, delivery and management of enforcement projects, to ensure Trading Standards enforcement priorities are met. Lead on investigations and all enforcement activities, including carrying out PACE interviews, preparing notes, statements and prosecution reports and giving evidence in court to comply with the Trading Standards Investigation Protocol. Working collaboratively with other enforcement agencies (such as the Police, VOSA, DEFRA) District Councils, Parish Councils and politicians; attending external meetings such as Alcohol Licensing Reviews and Parish Council meetings to represent the council. Carry out visits to businesses to ensure compliance with legislation, provide advice and decide on the most appropriate remedy for non-compliances at the time of visit. Responsible for liaising with members of the public and complainants to gather intelligence and provide updates on progress made with enquiries and complaints. Review and grade intelligence using a threat matrix approach, to ensure best use of resources. Responsible for consultancy services quotations, customer relationships management and agreed sums of petty cash, to ensure Council financial policies are complied with, all spend is auditable and income opportunities are maximised. Responsible for undertaking a range of enforcement activities alone and as part of a team (e.g. ‘test purchasing’ operations of age restricted products, licensing inspections) to deliver Trading Standards enforcement priorities. Responsible for accurately recording work undertaken and prepare accurate and concise guidance letters to business and consumers to ensure the delivery of Trading Standards priorities. Mentor and assist with training Regulatory Compliance Officer Apprentices (Level 4). Specific individual and shared targets and objectives are defined annually within the performance management framework.

Training:

Training schedule has yet to be agreed. Details will be made available at a later date.

Training Outcome:

When qualified you will be considered for a Trading Standards officer post. 

Employer Description:
At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.

Working Hours :
Monday to Friday 9am to 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience