Medical Receptionist/Administrator Apprentice

Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols Navigation of patients to using appropriate services Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Reporting potential risks identified

Training:

Business Administrator - Level 3 Standard. 

Level 3 units included in the programme include:

The Organisation Business Fundamentals Decision Making Project Management Managing Performance

Training Outcome:
A permanent position within the organisation

Employer Description:
We offer high-quality, patient-focused care to everyone regardless of race, religion, nationality, age, ability, sexual orientation or gender identity.

Working Hours :
Monday- Friday 8am to 4pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience