Business Admin Apprentice

Answering the telephone in timely manner Taking messages and handling calls professionally To provide an efficient and effective administration support function to the sales and operations team Handling sensitive and confidential information, including data entry Phone operation dealing with telephone enquiries both inbound and outbound in a professional manner Maintain and update manual and computerised records/management information systems Undertake word processing tasks File/store/record data and information in line with procedures Administering and processing enquiries, referrals, and other requests in line with procedures Use of various IT systems. Including good knowledge of the Microsoft Office suite Working flexibly as part of a team Organising and supporting various events and meetings etc. Speaking to customers to obtain personal information for their finance application Loading on customer information onto our CRM/proposal system Being able to quote customers finance options and using sales techniques to get the deal Negotiate with customer and dealers in order to win over the deal Time Management and being able to prioritise tasks and complete them in a timely manner Being able to build relationships with our dealers and customers

Training:
Your apprenticeship training will be a fully work-based learning programme across 18-months, method to be confirmed Upon completion of your apprenticeship, you will achieve a level 3 qualification in Business Administration

Training Outcome:
Opportunity for full-time role upon completion

Employer Description:
Here at Q-Finance we specialise is supporting Motor Dealers and the Public in securing the some of the best finance packages in the market. We help Motor Dealers (both Independent and Franchised) to increase sales by offering some of the best finance packages in the industry. With our large panel of funders we can facilitate finance for every customer profile ranging from Prime to Sub Prime. From a dealer perspective we offer super quick payments and a fully automated system and strive to make sure that we help maximise sales for the dealership but more importantly do so in a fully compliant and professional manner.

Working Hours :
Monday to Friday, 9.00am - 5.00pm. Must be available for two weekends per month (Saturday 9-5, Sunday 10.00am - 4.00pm

Skills:
Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Problem solving skills,Team working