Customer Service Apprentice

Provide professional and friendly communication via incoming and outgoing calls Offer Information, Advice and Guidance (IAG) to applicants, learners, and employers Liaise with employers to support onboarding and ensure compliance requirements are met Attend and support career fairs, open days, and recruitment events as required
Administrative support Operate key systems and software relevant to commercial and learner services (e.g., CRM, booking tools) Update internal systems with candidate and learner information in a timely manner Work collaboratively with colleagues to support commercial recruitment goals Support with the development and promotion of new recruitment strategies and engagement materials To work at all times in accordance with the GDPR Regulation and the Data Protection Act 2018  To undertake Continuous Professional Development as directed by your Line Manager  To undertake such other duties as may be required within the general scope of the job Be safety-conscious and report any safety hazards to the HSE representative

Training:
Work place  Remote Assignment college work 

Training Outcome:
Be part of a hardworking, enthusiastic, and supportive team committed to staff development and progression. Opportunities for career growth, ongoing training, and CPD to enhance your skills and expertise.

Employer Description:
Greenlight Training Ltd is a leading Independent Training Apprenticeship Provider, dedicated to delivering high-quality training and support to apprentices and employers. We work closely with industry partners to ensure learners achieve their full potential and successfully complete their apprenticeships. Our organisation is committed to safeguarding and promoting the welfare of learners, including those who are young and vulnerable, and expects all staff and volunteers to share this commitment. Greenlight Training Ltd has a clear safer recruitment and safeguarding policy and we will make the appropriate DBS checks and seek to acquire at least two references prior to any offer of employment. All applicants must complete an application form (provided if invited to , regardless of how they applied.

Working Hours :
Monday - Friday, 08:00 - 16:30, 40 hours per week. Flexibility is required, with occasional Saturdays for open-day events.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience