Solicitor Apprentice (Direct Line Group)

To applying knowledge and skills gained as well as commercial judgement to progress legal claims and provide a high level of customer service to DLG Legal Services clients To work in rotation through various departments within DLG Legal Services, increasing in technical skills and ability whilst studying towards the Solicitors Qualifying Exams (SQE) on the BPP 6-year Solicitor Apprenticeship with a view to qualifying as a solicitor and working in one of our Litigation Teams

What you’ll be doing:

Your apprenticeship rotation could follow this or a similar path:

Year 1 - You will start in our Customer Response Team, learning the start of the claims process and the various types of claim dealt with by DLG Legal Services, being responsible for initial contact with the client, completing telephone conversions with the client, obtaining claim details and providing clear and correct information using a friendly and professional manner Year 2 - You will then progress to the Settlement Unit to learn the end of the claims process, chasing and dealing with incoming payments and subsequent financial transactions, clearing balances and closing files as well as keeping clients updated, managing expectations and advising on next steps Years 3 & 4 – You will work in our Motor Damage or Dispute Resolution teams, representing clients in their claim for compensation. You will be considering accident circumstances, obtaining evidence, drafting statements and assessing who is at fault and the value of the claim, conducting the necessary legal research as well as dealing with litigation tasks such as drafting court documents, dealing with court directions, any applications and preparing for trial You will also be providing the necessary legal advice to clients on liability, quantum and next steps in the litigation process You will be responsible for your own caseload and work as part of a supervised team You will be expected to work efficiently and comply with court directions and other timelines as required. Years 5 & 6 – You will complete your apprenticeship working in our Personal Injury Fast Track Litigation team, representing clients pursuing compensation for personal injury and financial losses You will be assisting with higher value claims and dealing with all aspects of litigation You will be responsible for your own caseload and work as part of a supervised team. You will be assessing liability dealing with employer liability and public liability claims as well as road traffic accident claims, conducting legal research into liability, quantum as court process to provide legal advice to clients on their claim prospect and other legal issues You will be expected to manage cases efficiently and effectively and always act in the best interest of our clients, identify and investigate any conflicts, complaints and report any issues to a team leader, ensure good working relationship with your team, team leader, management and admin staff as well as external organisations and suppliers and the work-source

Training Outcome:
At the end of Apprenticeship, there is a opportunity to gain a permanent position as a newly qualified solicitor in one of our Litigation Teams

Employer Description:
An Alternative Business Structure, owned by the Direct Line Group and an independent law firm authorised and regulated by the Solicitors Regulation Authority. Our mission statement is to be brilliant for our clients every day and ti create legal services that are inclusive and a force for good. We have around 350 employees in our 3 UK offices in Leeds, Bromley and Bristol as well as our off-shore office in South Africa.

Working Hours :
Monday - Friday. Shifts to be confirmed.

Skills:
Attention to detail,Team working,Initiative,Computer literacy is essential,Word, Outlook, Excel & Teams,Telephone communication,Written communication skills,Ability to prioritise workload,Trustworthiness,Enthusiasm