Personal Assistant and Business Support Apprentice

Personal Assistant to Higher Management Managing the diaries of both the directors and others alongside a
mentor Managing the inbox of the directors Answer telephone calls and deal with queries, delivering messages to appropriate persons Responding and assisting customers through email interaction General office administration Undertake other duties as requested by your mentor

Training:
Full Customer Service Practitioner Standard - Level 2 On-the-job training to support job role/development Off-the-job training to support qualification requirements (College
attendance at Plymouth City College) Employer will allocate dedicated training time for off-the-job training as required for the qualification Functional Skills support - maths/English - if required

Training Outcome:

As a company we are always looking to upskill our staff within the
organisation and find areas in which they are particularly passionate.
For the appropriate candidate, upon successful completion of the
apprenticeship we can offer them a permanent position within our company as well as the opportunity to undertake a higher apprenticeship should they wish to.

Employer Description:
The Inclusivity Group is committed to delivering comprehensive, person- centred and expert services nationwide to deaf, disabled and elderly individuals and the services that support them. Our vision is to enable and empower people to be able to engage, interact and feel valued by society – and our mission is to ensure everyone can be equal and active members of their community. We achieve this through our three companies Complete Communication, Complete Training and Complete Independence.

Working Hours :
Monday to Friday 9am - 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience