Service Administrator Apprentice

Answer and direct phone calls in a professional and courteous manner Follow the full life cycle of the customer initial enquiry, through to billing, raising purchase orders and invoicing Planning, allocating and arranging stock Tracking job progress with engineers, processing and collating job sheets, delivery notes and time sheets Ensure customer documentation is completed as per certificate requirements Arrange invoice and payment for suppliers Monitor and track calendars to ensure efficient resource planning Make travel arrangements for engineers Liaise with customer and update regularly with progress and outcomes Utilise systems to maximise efficiency and communication Perform data entry tasks accurately and efficiently Perform general clerical duties such as photocopying, scanning, and filing

Training:

Level 3 Business Administrator Apprenticeship Standard, including:

Knowledge, Skills & Behaviours End-Point Assessment

Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship

Employer Description:
At Star International, we specialise in delivering safe, reliable, and cost-effective safety solutions to the marine and offshore sectors. Alongside an extensive range of marine and offshore products, we deliver on-site inspection and servicing packages designed to support the changing needs of shipping schedules, including fire safety, marine evacuation systems and refrigeration. Star has grown exponentially since we began in 2005, establishing a global presence. This ambition, plus more than 100 years of combined marine experience, allows us to offer bespoke solutions that combine innovation and expertise.

Working Hours :
Monday - Friday, 8.00am - 4.30pm.

Skills:
Communication skills,Organisation skills,Administrative skills,Team working