Junior Administrative Apprentice

Purpose of Post

To provide administrative support for the Junior Guildhall administrative team.

Main Duties & Responsibilities:

Working with the Office Manager and Music Officers in providing high-level customer service and communications with students, parents, staff, teachers, outside agencies and members of the general public. To be the first point of contact with the public in person, by phone and email. Including monitoring the Juniors email inbox. To assist with monitoring and chasing of student fees and funding. To assist with administration for bursary applications. To assist with administration of audition applications and live auditions. To assist in the planning of concerts and events; hiring equipment, proof reading & arranging the printing of programmes, ticket lists for ticketed public concerts, notices and promotional materials. To help stage manage internal and external concerts including platform performances and chamber music concerts. Diary management for SMT. To liaise with Heads of Departments and assist them in administrative tasks. To assist with the Junior Guildhall music library and instrument stock. To assist with administration of end of year student reports. Dealing with platform performance, aural and folio reports. To assist with end of year mailout To help collate and print programme details for specific end of term and external concerts including chamber music concerts. To assist in maintaining the Junior Guildhall filing system and for maintaining parental and staff address databases. To be responsible for stationery stock. To work on a Saturday at Junior Guildhall Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties. Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post. To undertake any other duties as requested by the Head of Junior Music Courses appropriate to the grade

Training:

You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.

Training Outcome:

On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.

Employer Description:
The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

Working Hours :
The post holder will be expected to work on Saturdays during term time (up to 12 Saturdays x 3 terms per annum). The Junior Guildhall Saturday runs from 8.00am - 6.00pm. Tuesday to Saturday during term time. Monday to Friday outside of term time.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience