Event Assistant Apprenticeship

Responsibilities and Accountabilities:

To assist the planning, organisation and delivery of Shows, Concerts and Events at The Sands Centre, working closely with other team members to ensure success. To assist with the marketing, promotion and public communications in the lead up to Shows, Concerts and Events to help advertise and promote the program. To help maintain the venue’s brand and reputation ensuring that the website, social media channels, Stakeholder and Third-party platforms stay up to date with the correct information. To assist the box office team in running an inhouse ticketing solution, assisting with sales, CRM and all other functions of the Box Office. To support the Events Manager in delivery of successful events assisting at Shows, Concerts & Events ensuring an excellent customer experience. To assist where necessary across the department, offering support to your team members as the Shows, Concerts & Events move through the Event Life Cycle.

Key Working Relationships:

Reports to the Venue Manager. To constructively interact with different people in a variety of areas within the operational team and GLL support services. Builds good working relationships with all GLL colleagues, working both proactively and collaboratively. Builds positive and progressive relationships with local authority partners as required.

Training:

Training will be a combination of on and off-the-job training working alongside the venue's events department to deliver the venue's large programme of events, and also completing 6 hours per week (on average) of off the job training with our training provider.

Training Outcome:

After completing an Event Assistant apprenticeship, you'll gain the hands-on experience and professional skills needed to plan, coordinate, and deliver successful events, setting you up for a career in the events industry.

Employer Description:
One of the leading entertainment, conference, sports and music venues in the North West, The Sands Centre offers a great variety of settings and quality facilities unrivalled in the region. From large-scale corporate events, live music and comedy tours, to traditional community events and thrilling live sport, The Sands Centre welcomes over 1 million visitors every year. We’re proud that The Sands plays a central role in community events in Carlisle and Cumbria. From regional sporting events and West End Musicals, to the highest quality tribute acts and the annual seasonal pantomime, we’re delighted to be a hub of activity and entertainment for the people of a unique, historic city and the region beyond. The Sands Centre is located on the banks of the River Eden, within easy reach of Carlisle city centre, with its many shops, pubs, restaurants and galleries, as well as its historic castle and cathedral.

Working Hours :
Monday - Sunday (inc. 2 rest days per week).

Skills:
Communication skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Patience,GCSE Maths,GCSE English