Business Admin Apprentice

Provide Front Desk support to customers and the public Utilising our clients computer systems and manual documentation Deal with Mail, Emails and telephone requests and instructions from/to members Maintain systems including the IT system, banking system and other manual filing systems Process deposits, withdrawal, transfers and cash reconciliations Prepare and process Payroll Savings Systems, weekly, four weekly and monthly Utilise and maintain the data input to the BACS/banking systems Ensure income and expenditure is correctly accounted for in line with legislative requirements and our policies and procedures Process Member applications and terminations Process initial stages of Loan Applications To assist the Operational and Assistant Manager to organise, deliver and participate in promotion and training events Ensure that stationery and other office requisites levels are maintained to ensure continuous service delivery Promote continuous improvement by Maintaining knowledge of relevant guidance Ensure quality and consistency of financial information Promoting governance and risk management awareness and the maximising of resources to improve value for money To carry out any other office duties that are required by management

Training:
No weekly release day into college 5 days per week in the workplace 6 hours 'off the job' every week for shadowing colleagues, specific training or writing of assignments Assessor/skills coach will visit the work place every 4-6 weeks

Training Outcome:

1. Role Advancement: Progressing to a full Member Services Assistant and other senior roles within the organisation

2. Skill Enhancement: Development of professional skills in financial services and customer relations

3. Educational Opportunities: Access to training programmes and potentially further education in finance or related fields

4. Diverse Career Paths: Exposure to various departments, leading to a broad range of career paths within BDCU

5. Leadership Potential: Long-term potential to grow into supervisory or management positions

6. Industry Network: Building connections within the financial services sector for future opportunities

7. Personal and Professional Growth: Gaining valuable experience and knowledge for personal financial understanding and career development

Employer Description:
Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With 10,000 members, we take pride in our 30 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture. At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.

Working Hours :
37 hours a week Monday to Thursday 8.30am to 4.30pm Fridays 8.30am to 4.00pm

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Financial Awareness,Time Management,Enthusiasm,Dependable,Honesty