Apprentice - Support Officer (Housing Vulnerable Persons, Safeguarding, Anti Social Behaviour)

Support the Service Lead and wider Enhanced Outreach team to provide a high-quality customer-focussed service as well as facilitating bespoke-funded projects (this includes short, medium and long-term projects).

Support project budget income and expenditure, ensuring that policies and procedures are followed and spending remains within budget.

Support the development of new initiatives to improve customer focus and / or reduce service costs.

Maintain and develop effective partnerships with external agencies and the voluntary sector.

Have a strong awareness in regard to relevant new policies to support any policy change in line with legislation / customer need.

With ongoing support from the Service Lead to oversee the setting up of projects and ongoing monitoring, reviewing and implementing change.

Undertake additional activities to support the wider team in such things as Outreach, Safeguarding alerts, Health and Safety and rough sleeper accommodation, Gypsy & Traveller Welfare interventions.

Take a proactive role during times of extreme weather to support the setting up and provision of such initiatives as Safe Sleep.

Training:
Business Administrator, Level 3 Training provider is Petroc and you will study 1 day per week at their site in Barnstaple

Training Outcome:
Opportunity to apply for a permanent position

Employer Description:
North Devon has 419 square miles of some of Britain's finest countryside and coastline including 66 square miles of outstanding natural beauty. Sandy beaches provide some of the best surfing in the UK. Our Mission - to improve the quality of life for everyone in North Devon Our Vision - we will provide value for money and seek to improve the efficiency of everything we do

Working Hours :
Monday - Friday, (7 hours 24 minutes per day). Times to be confirmed.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Emotional resilience,Tactfulness