Apprentice Medical Receptionist

Welcoming and assisting patients both face-to-face and over the phone Booking and managing appointments using clinical systems Handling patient queries and signposting appropriately Processing repeat prescription requests and incoming correspondence Supporting administrative tasks including filing, scanning, and data entry Assisting the wider team with day-to-day operational support

You will work closely with our reception and administrative teams, gaining valuable skills in customer service, healthcare administration, and team collaboration.

Training:
The apprentice will undertake the Level 3 Business Administration Apprenticeship Day-release training takes place at Burnley College

Training Outcome:
The apprentice may secure full-time employment on successful completion of the apprenticeship

Employer Description:
Our surgery prides itself on being a supportive and inclusive place to work, where team members are valued and encouraged to grow. As a training practice, we have experience developing staff and providing meaningful learning opportunities. You’ll be part of a welcoming team that is passionate about delivering high-quality patient care. We understand the importance of nurturing talent and are committed to helping you develop the skills and confidence needed for a successful career in healthcare administration.

Working Hours :
Shift pattern will vary. The opening hour of the practice are 08:00 to 18:30 Monday to Friday, the practice closes every Monday between 1.00pm to 2.30pm for staff training.

Skills:
Communication skills,Organisation skills,Customer care skills,Non judgemental,Patience