Luxury Travel Consultant Apprentice

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work:

Delivering a bespoke customer experience to our customers Meeting and greeting customers in person, over the telephone and social media Taking and answering customer questions and queries Selling products and service to meet customer needs and enhance their travel experience Administration Marketing instore and on social media Assisting with customer events Team meetings and on the job and off training

Training:

The Travel Consultant Level 3 Apprenticeship programme will consist of:

A fully embedded induction programme delivered by the employer and provider Allocation of a  tutor/mentor who will visit you in the workplace on a regular basis Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises On the job training delivered by the employer Quarterly formal progress review meetings with your Tutor/mentor and employer

Training Outcome:
To become a valued member of the Peakes Travel Elite team

Employer Description:
Peakes Travel Elite is an award winning travel agency with over 30 years’ experience in arranging holidays. We pride ourselves on our high levels of personal service and attention to detail. The longstanding relationships we have built up with hotels, tours operators and airlines enable us to offer good value and the reassurance that your money is financially protected. These excellent relationship combined with the collective knowledge of our experienced staff allow us to offer suggestions and tips to ensure the perfect holiday.

Working Hours :
Opening Hours: Monday - Friday - 09:00 - 17:00 and Saturday, 09:00 - 15:00 (by appointment only) Closed on Sunday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Motivated,Enthusiastic