Business Administration Apprentice

We’re looking for a proactive, mature, and organised individual to support the day-to-day running of our busy chiropractic clinic.
This varied role is ideal for someone who enjoys a mix of
administrative tasks, patient interaction, and creative work, and
who brings a calm, solutions-focused approach to their work. Key responsibilities include:

Creating and publishing engaging social media content Supporting practitioners by maintaining accurate statistics and performance data Handling telephone and in-person enquiries with warmth and professionalism Managing appointment bookings across multiple channels Resolving patient queries efficiently and with care Setting up and maintaining direct debits in our system Taking payments in person and over the telephone Assisting with clinic audits and quality improvement initiatives Managing and segmenting mailing lists for effective communication Invoicing external partners and suppliers Monitoring stock levels and ordering supplies as needed Creating and maintaining clear, effective standard operating procedures (SOPs) to support clinic consistency
and efficiency

We’re after a motivated self-starter; someone who is reliable, composed under pressure, and takes pride in keeping things
running smoothly. This is a fantastic opportunity to be part of a supportive, forward-thinking team where your contributions will
directly impact patient experience and clinic success. 

Training:

Your training/ study will take place at Andover on Monday's during term time only. 

The college hours are not yet confirmed for the 25/ 26 year, but historically are 9.15- 4.30. 

Your college/ study will start in September, although you can start with the employer sooner if they agree. 

The course durarion is typically 18- 24 months based on how quickly you are able to get through the course. 

Training Outcome:

As the clinic continues to grow, there is opportunity to step into a leadership role, and take on increased responsibility across operations and outreach.

Employer Description:
Back in Shape Health Centre is a leading chiropractic clinic based in Andover, Hampshire. Our mission is to empower our community with the tools, confidence, and support they need to thrive through every phase of life. We deliver exceptional, evidence-based care in a warm, team-oriented environment, guided by the RCC, BCA and ASA chiropractic guidelines. Our dedicated team is passionate about continuous learning and proud to be a trusted source of health knowledge in the local area.

Working Hours :
Monday: Study day- held at Andover College during term time. Tuesday: 9.30 – 1.30 Wednesday: 2 – 6.15 Thursday: 9.45 - 6.00 Friday: 8.45 – 5.15 This is negotiable for the right candidate. Annual leave cover and flexibility may be required.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience