Business Administration Apprentice

General Office Administration Answer and direct phone calls, take messages, and handle correspondence Maintain office supplies and equipment Organise and schedule meetings, appointments, and staff calendars Prepare meeting rooms and manage logistics for internal and client meetings Open post and file digitally Document & File Management Create, update, and maintain client files in both paper and digital formats Assist with the preparation and formatting of reports, invoices, and financial documents Handle sensitive and confidential information in accordance with data protection regulations Preparing Engagement Letters and undertake AML checks Ensure all Onboarding and Disengagement tasks are complete Prepare Disengagement Letters Client Support Greet and assist clients in person, via phone, and by email Handle initial client queries and direct them to the appropriate staff member Support onboarding of new clients by gathering necessary documentation Financial & Compliance Support Assist with the preparation and sending of invoices and statements Help monitor deadlines for tax returns, VAT submissions, and other compliance requirements Liaise with HMRC and other third parties when needed Submit Confirmation Statements and other documents to Companies House Chase debtors and take payments over the phone Team Support Support accountants and partners with diary management and ad hoc tasks Assist with the onboarding and orientation of new team members Contribute to maintaining a clean, organised, and professional office environment

Training:

Business Administrator Level 3.

The apprenticeship will be delivered in the workplace.

Training Outcome:

On completion of the Business Administration apprenticeship there could be an option to progress onto a finance apprenticeship to include bookkeeping and payroll responsibilities.

Employer Description:
We are an accounting firm providing tax services to a variation of clients. Our firm is made up of a small team of 9 working across 2 offices, one in Appley bridge and one in Ashton-in-Makerfield.

Working Hours :
Monday to Friday 9am - 5pm with a 1-hour unpaid lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience