Apprentice Information and Intelligence Officer

With the support of other officers, receive and assess complaints from the public, and others including enforcement partners about trading standards and other matters and in accordance with office procedures to determine whether the matters require further investigation. Complete an intelligence assessment on the Intelligence Data Base based on the information obtained. Research and evaluate information received and make further enquiries to identify gaps and patterns. This will involve contacting officers within the team, the wider council and external agencies such as the police and/or members of the public. Produce verbal, written briefings and reports for managers using the CIVICA APP database for the Head of Public Protection, line managers and the wider trading standards team on their findings.  These help address the problems identified.

Training Outcome:

There may be opportunity to apply for a role within the Council, but this is not guaranteed.

We believe that the experience you will gain throughout your apprenticeship will significantly enhance your ability to find employment inside or outside our organisation.

Employer Description:
We are a modern council, with high standards in all we do, living up to our values and making it a great place to work. We have a supportive culture that enables our employees to make the most of their skills and enjoy a healthy work/life balance, offering you an exciting place in which to develop your career. You will be able to make a real difference to people’s lives in a cosmopolitan city that boasts a strong local economy and a growing number of prominent companies.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental