Freight Forwarding Logistics Apprentice

Expeditors International are recruiting for an apprentice to join their branch in Manchester. The successful candidates will learn all aspects of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service.

Major Duties and Responsibilities:

Air, Ocean, Trancson, Customs Brokerage roles:

Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Files and reporting Use both export and import dashboards timely Ensure accurate and timely billing Ensure delivery of freight and timely clearance when applicable Interact with our customers in arranging their shipments, meeting customer service standards Contribute to maintain good relationships and good customer service, with customers and suppliers Meet compliance at all times to regulations internal and external in accordance with government regulations Understand department process flow, and look for best practices to improve operational efficiency and productivity Timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary

Training:
Level 3 International freight forwarding specialist Apprenticeship Standard qualification On the job training delivered by the employer Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3 Allocation of an apprenticeship delivery coach who will carry out regular training Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities Quarterly formal progress review meetings, identifying learning achievements and next steps

Training Outcome:
Continued professional development, advancement to agent role and beyond.

Employer Description:
Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service based company offering a highly flexible approach to supply chain management. At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long lasting career.

Working Hours :
Monday - Friday, 9.00am - 5.30pm. One hour lunch.

Skills:
Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Proactive