Revenues & Benefits Apprenticeship (Level 4)

Duties will include:

Develop an understanding of revenues and benefits rules, regulations and processes Use a range of IT systems to create and maintain accurate records relating to council tax, business rates, housing benefit and council tax support Learn how to deal with enquiries from citizens, both on the telephone and face to face Undertake a range of administrative support duties to support efficient service delivery

Training:
You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits Attend an in-depth Apprentice Induction Gain a health & safety qualification Attend enrichment activities to enhance your knowledge eg interview techniques, health & wellbeing, finance, disability awareness Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week

Training Outcome:
Gain a Level 4 Apprenticeship in Revenues & Benefits 2 years work experience in the public sector Personal support to seek employment 4 months from the apprenticeship ending The apprenticeship programme has a high retention rate as there are many opportunities to gain employment within the council

Employer Description:
Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district. We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.

Working Hours :
The working week is usually: Monday to Thursday, 8.30am - 5.00pm, Friday, 8.30am - 4.30pm. Flexible working is sometimes available.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience