Customer Service Apprentice
Customer communications
Order processing
Quote management
SAP system usage
Stakeholder management
Complaint resolution
Training:
Customer Service Specialist Level 3.
Alongside your day role, you will work to complete your apprenticeship with your external training provider, Inspiro. This will give you the knowledge, training and external approval to do your job effectively.
Training Outcome:
Upon successful completion of the programme - and subject to performance - you may have the opportunity to move into a permanent role within the team or business area where you completed your apprenticeship.
Employer Description:
Parker Meggitt is a business segment of Parker Aerospace. At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight, for the lifecycle of the aircraft, including aftermarket support. Our passionate people, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. Joining our team means you're helping to deliver our purpose of 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow'. A career at Parker Meggitt offers boundless potential for professional and personal growth. You will work alongside the brightest minds in the world, help develop innovative technology and products, and contribute to our company's goal of solving the world's greatest engineering challenges. We have succeeded in employing the top talent in the industry by focusing our hiring efforts on the individual, not the job description. If you are an inquisitive thinker with great ideas and a desire to succeed, we will find the perfect spot for you on our team.
Working Hours :
Your contracted hours each week throughout your apprenticeship will be 37-hours Monday - Friday. In this role you can expect to have to travel up 20% of your working hours.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working