Digital Support Technician Apprenticeship

Taking service calls from customers Allocating service calls to field technicians Contacting customers to take meter readings Arranging return visits with customers Basic call planning

Training Outcome:

The successful candidate may be offered full-time employment.

Employer Description:
We have a proven track record within the B2B marketplace and the education sector and we are focused on rising to meet and exceed new challenges, to improve our services. We constantly monitor and review our operations to highlight any areas for potential improvement which in-turn helps to make our customer’s experiences better.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Customer care skills,Team working,Excellent telephone manner,Understanding of PC hardware