Dispensary Clerk Apprentice

This is a customer facing role and the post holder will be part of the dispensary clerk team responsible for handing out medications and processing prescription requests, using our clinical system SystmOne. Good communication skills are essential as this role will include responding appropriately to queries from patients on the telephone, via email and in person.  In accordance with current protocol, to receive prescriptions and other payments and ensure these are appropriately accounted for. To work effectively as part of the team, ensuring that all tasks are accurately completed. The dispensary clerk team carry out a variety of tasks which assist with the smooth running of our dispensary service and full training will be given.

Training:

Training schedule has yet to be agreed. Details will be made available at a later date.

Training Outcome:

This role will predominantly be based in our dispensary department initially but with the opportunity to gain experience in our administrative department as the apprenticeship progresses. On completion of the apprenticeship the post-holder will have gained the skills and experience necessary to be able to confidently seek employment in administrative/dispensary clerk roles in general practice or the wider NHS.

Employer Description:
GP dispensing practice providing services to 7200 patients.

Working Hours :
8.15am-5.30pm (to be worked over 4 days Monday – Friday).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Non judgemental