Administration Apprenticeship

To work as part of a high-quality admin team and deliver service excellence to the Business Support management team, clinical managers and pathway leads To undertake secretarial/administration duties for the MPP service, including word processing/typing, minutes of meetings, reports, filing, and photocopying as required Ensure the security, accuracy, and recording of people's data according to the relevant trust policies Maintain and input accurate data into service databases To assist in coordinating staff meetings, booking venues and requirements as necessary To participate in team meetings, taking minutes if required. Assist in providing a general administration service to the MPP team as required To assist with planning workshops, study days and other service initiatives Management of MPP team diaries, where required To process incoming/outgoing mail for the service by Trust policy. To communicate effectively with all staff, patients and those contacting the service Provide customer service via telephone or email. Work with senior team members to deal with complex queries To provide excellent and timely communication to all enquiries and external liaisons

Training:
You will carry out your training within the workplace whilst attending college via a team every fortnight At the end of your apprenticeship, you will receive a Business Administration Level 3 qualification

Training Outcome:
Once qualified, this could lead to a permanent position within Hampshire and Isle of Wight Healthcare NHS Foundation Trust, which could lead to many other areas.

Employer Description:
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation that brings together expertise from mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent patient care. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, and Isle of Wight NHS Trust. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and we offer outstanding opportunities for career development, training, and collaborative working.

Working Hours :
We offer a full-time contract (37.5 hours) within a supportive team environment, and full training will be provided. We are happy to discuss flexible working options, which can be discussed as part of the interview process.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience