Customer Service Apprentice

General Administration duties Dealing with post Dealing with telephone enquiries  Providing support to the Customer Service team Producing maps from our in-house mapping system Taking down information over the telephone from our Sub Contractors

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard Delivery of this Apprenticeship will be a blend of online and on site at the employers premises every 4-6 weeks with their assessor

Training Outcome:
Opportunity to progress to a full time Customer Service Officer or a Sales role on completion of a successful Apprenticeship

Employer Description:
As one of the leading door-to-door distribution companies in the UK, Direct Letterbox Marketing offer a highly flexible and customer focused service to all our clients. Based in the Midlands, Direct Letterbox Marketing is a specialist distribution company with a door-to-door delivery network covering the entire UK. We offer professional and reliable leaflet distribution, mailing fulfilment and hand-to-hand delivery.

Working Hours :
Monday - Friday, 9.00am - 5.30pm with 30 minutes lunch break

Skills:
IT skills,Attention to detail,Customer care skills,Good communication skills,Good time management,Reliable,Punctual,Able to work as part of a team,Friendly