Apprentice Dispensary/Admin Assistant

The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all dispensary administration (non-managerial) of a surgery. Duties will include:

To provide general administrative support for the Practice, including the following:

Support the Dispensary team with administrative tasks Face to Face customer service with patients using the dispensary Maintaining the filing and administrative systems Accurately handing out patient medication with the completion of related legal forms Support the dispensary functions of the practice

To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:

Patients access the primary care services they require in a timely fashion. Queries are answered or passed to an appropriate member of staff in a timely fashion.

To provide general assistance and administration to the Practice clinical and leadership teams, including:

Accurately updating patient records using System-One. Taking action as requested by Doctors and the nursing team. Phoning patients to inform them that they have medication to collect Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication

Any other tasks/duties as requested by the Partners, Management Team or Dispensary Supervisor.

Training Outcome:

Potential employment on completion of apprenticeship.

Employer Description:
The Doctors and staff at Old Mill & Millgates Medical Practice are proud to offer the highest standard of patient-centred healthcare to its 9,000 patients who live in Poringland, Hempnall and the surrounding areas. We run many clinics for the management of chronic diseases such as asthma, diabetes and offer a wide range of medical services including minor surgery, minor illness and childhood vaccinations.

Working Hours :
Monday to Friday, 37.5 hours per week. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Motivated