Receptionist/Business Administrator Apprenticeship

Provide full time reception support throughout the week Greet young people, visitors, staff and training course attendees, ensuring that they are welcomed to the company and that the VISIPOINT system is accurately maintained Answer telephone calls, emails and postal enquires in a timely, polite, and efficient manner Ensure meeting rooms are set up in a professional, welcoming manner to accommodate training and internal/external meetings Monitor company CCTV monitors and report safeguarding matters promptly Sort and distribute incoming post and parcels, organise, and send outgoing post Photocopy and print various documents - scan and upload documents to various databases Book meetings and appointments as and when required for colleagues Manage calendars, schedule appointments, and coordinate meetings Open and lock up reception at the beginning/end of each day, ensuring rooms are left well presented, windows and lights are closed/switched off and keys are safely locked away Support and be a part of the first aid and fire marshal team, being aware of the protocols for each Support Senior Administrators and heads of departments within the organisation with clerical duties Minute any relevant meetings as and when required and produce good quality sets of minutes which will be shared within the community and sometimes to the wider community and external professionals All general admin support via a Microsoft package, word, excel, outlook etc to include but not limited to producing accurate spreadsheets, reports and databases to support team management Ordering and facilitating lunches and refreshments for training and meetings To support with purchasing and maintaining supplies for each department Creating and maintaining effective paper and electronic filing systems and ensuring all records are up to date Assist with data entry tasks, ensuring accuracy and completeness of information Demonstrate a commitment to safeguarding and promoting the welfare of young people in line with appropriate legislation and company policies Maintain confidentiality Such other duties that may be deemed appropriate

Training:
Business Administrator Level 3 Apprenticeship Standard Online monthly workshops, with two team building workshops held in person Trainer visits the apprentice in the workplace.

Training Outcome:
Potential full-time, per annum, position

Employer Description:
Channels & Choices is an award winning, dynamic company specialising in children’s residential care, Fostering and Education based in South-East Kent. OFSTED judge their services as ‘Good’ or ‘Outstanding’. They specialise in working with children who have experienced trauma, most will have an attachment disorder. Creating a secure base for all the children in our care and focus on achieving the best outcomes for these children.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Patience