Apprentice Operations Assistant

Perform various administrative tasks to support the smooth operation of the campaign operations team Answer and direct phone calls in a professional and courteous manner Provide general clerical support such as photocopying, scanning. documents Handle incoming and outgoing mail and packages Full training from the team, with real potential for longer term contract and extended role

Sales / Prospecting:

Support the research potential prospects using LinkedIn, The Grocer and other online tools Using CRM system entering new prospects and keeping existing prospects up to date Support the team in new and existing prospects/clients to convert to sales

Promotional Staff Management:

Working with the team to communicating with Promotional Staff / Brand Ambassadors, to qualify them and book them onto activities across the UK Build a Strong rapport with Promotional Staff / Brand Ambassadors Interview and Qualify Promotional Staff / Brand Ambassadors once they apply through IP Website Overseeing activities to track brand Ambassadors performance during events and activities Follow Legislation and regulations when hiring new staff

Activity Admin Management:

Update the management system about campaign progress, promotional staff attendance etc.

Following Procedures:

Use procedures provided Use the steps outlined, to ensure everything is done correctly and is clear for anyone else on the team Learn and Utilise any Software provided, to

Office Decorum:

Be on time to work and at the desk for starting time, ready Be respectful of everyone Communicate with others in the office Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Strong attention to detail and accuracy in work Excellent phone etiquette and communication skills Ability to maintain confidentiality of sensitive information Ability to work independently with minimal supervision Experience in an administrative role or similar position Organisational skills with the ability to multitask and prioritize tasks effectively Ability to maintain confidentiality of sensitive information Ability to work independently with minimal supervision Fluent English spoken and written

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reference ID: IP-COE

Training:
Business Administrator Level 3 Apprenticeship Standard College or on site

Training Outcome:
Become a perminant member of the team Progress in the company, as we grow, you grow

Employer Description:
We are a promotional marketing organisation, providing brand awareness and consumer engagement by providing promo and event staff, promotional activities or experiential experiences.

Working Hours :
Monday - Friday, 09:00 - 17:00 Very occasionally additional hours may be required, including weekends.

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Fluent English