Administration/Social Media Apprentice

Speaking to customers face to face but mainly via the telephone and online Learning product knowledge and prices for car parts available Advertising car part products for sale Posting adverts via facebook and other social media platforms General administration to support sales

Training:
Working towards a Customer Service Practitioner Level 2 qualification No day release Inhouse Training Coach allocated for delivery of qualification

Training Outcome:

Can progress to Business Administration Level 3.

Employer Description:
Parts Shop (UK) are situated in West Bromwich. They supply cheap and affordable car parts to customers. They sell to people face to face, via the telephone and online

Working Hours :
Monday - Friday. Working Hours, 9.00am - 4.30pm. 1/2 hour lunch break. 10 minutes morning break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative