Customer Service & Business Administrator Apprentice

Handle customer enquiries, create quotes, and maintain strong client relationships through our ecommerce channels Support sales efforts by ensuring customers are responded to in a timely and professional manner through email, telephone and face to face enquiries Process sales orders and input data using our ERP system (Receta) Manage labelling purchase orders and liaise with suppliers Oversee raw material data entry, including expiry dates and product attributes Coordinate dispatches, bookings, and Certificates of Analysis (COAs) Maintain accurate customer profiles and internal tracking systems (e.g., Trello) Support general office administration and meeting organisation such as note taking, updating Trello and updating the data from the daily team meeting

Training:

The apprentice will undertake the Level 3 Business Administration Apprenticeship. 

Day-release training takes place at Burnley College. 

Training Outcome:

The apprentice may secure full-time employment on successful completion of the apprenticeship. 

Employer Description:
Life Lab provide an extensive range of UK-stocked raw sports supplements and healthcare products. Selected and packaged by us. With over 20 years of experience, we’ve built LifeLab designed to infuse vitality into the supplement industry. From vitamins and minerals to nootropics, from pre-workout to weight loss, our range of supplement powders are selected & packed with care. Lab-tested and life approved. With international online platforms and in-store collection ability. LifeLab ensure we are there when our customers need us.

Working Hours :
8.15am - 4.30pm Monday - Thursday, Friday 8.15am - 3.15pm

Skills:
Communication skills,Attention to detail,Customer care skills,Team working