Apprentice Parts Sales Advisor – Automotive / Customer Service (DAF Trucks) -Rugby

As an Apprentice Parts Sales advisor you'll learn how to work in a fast paced parts department and develop key skills in: 

Safely storing and organising parts Receiving, checking, and handling stock deliveries Processing customer orders and payments Using computer systems to manage parts and orders Identifying, sourcing, and ordering parts for vehicles Assisting with customer enquiries and offering product advice when needed Monitoring and solving customer problems/enquiries Following key company procedures and working as part of a team

Training:

As an apprentice, you will learn on the job while also receiving structured training to support your development.

80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor 20% of your working hours will be used for off-the-job training or study time

This off-the-job training is delivered by a qualified tutor through a mix of:

Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham Six to ten online sessions in small groups or 1:1 format across the apprenticeship

Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.

Training Outcome:

After this apprenticeship

A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership Future prospects are endless By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in

Employer Description:
Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.

Working Hours :
Monday - Friday, 8:00am - 4:30pm (Weekends could be possibility).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working