Customer Service Apprenticeship

Creating Purchase orders for our transport suppliers Ensuring correct costings are applied Inputting of deliveries on to the relevant transport portals Liaising with the warehouse team to ensure all orders are dispatched on the correct date / time Transport Invoice Queries – when costs do not match, working with the administration department to correct or query them Inputting sales orders as advised by the sales team Understanding of margin / costings

Training:

A level 3 Customer Service qualification will be gained on successful completion taking approx. 15-18months. All training will take place at the workplace via tutor led monthly visits/sessions.

Training Outcome:

On successful completion of the apprenticeship, long term career prospects are available with the company.

Employer Description:
TCS Geotechnics are a leading provider of specialist geotechnical products for the construction and civil engineering industries. We have established a strong reputation across these sectors for fast and efficient service supporting merchant customers with high quality competitively priced products and systems. We provide a broad range of market leading geosynthetics and other geotechnical products and from our extensive stock we can offer next day delivery anywhere in the UK.

Working Hours :
Monday - Friday, 8.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative