Apprentice Customer Service Assistant - REF 11247

• Welcoming customers
• Answering telephone / taking messages
• Product learning
• System learning
• Keeping all retail areas clean & tidy

Subsequently
• Engaging with customers
• Estimating & quoting
• Arranging measures/fittings
• Taking payments and posting to accounts system
• Special purchases
• Data entry
• Liaising with fitters
• Liaising with company reps

Training:
Level 2 Customer Service  Work based learning  Functional skills 

Training Outcome:
Progression onto full time employment 

Employer Description:
Mears specialises in carpet, vinyl, laminates, luxury vinyl tiles, engineered/solid wood and a stock a selection of rugs catering for all tastes. We have over 2,500 rolls of carpets in stock, from traditional designs to the most modern up to date colours in a wide selection of textures. We have hundreds of roll ends in both carpet and vinyl. Our buying power ensures that we can offer our customers competitive prices across most ranges.

Working Hours :
Tuesday- Saturday 09:00- 17:30 (15 min breaks AM & PM, 30 min lunch)

Skills:
Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Reliable