Apprentice Medical Receptionist

Filing and photocopying General housekeeping duties such as maintaining notice boards, making refreshments and opening mail Answering the telephone Once trained on the practice computer system, will be required to make appointments, data input and scanning Working with a variety of customers/patients in person and by telephone Dealing with customers'/patients' enquiries and issues in a professional manner Dealing with customers/patients with particular needs

Training:

Level 2 Customer Service Practitioner Apprenticeship Standard including:

Knowledge, Skills and Behaviours End-Point Assessment 

Training Outcome:
Miriam Primary Care Group continues to rapidly expand and we are looking to increase our administrative staff to cope with increasing demands and initiatives We have an excellent track record of providing training in future employment - in the past, we have had 13 members of staff who were given permanent employment following YTS/ETS and Apprentice schemes

Employer Description:
Miriam Primary Care Group consists of two practices, one in Birkenhead and one in Wallasey. Each practice is professionally run in an excellent environment where they are forward thinking and offer high quality patient care.

Working Hours :
Monday to Sunday, 8:00am to 8:00pm on a rota basis

Skills:
IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills