Learning Administration Apprentice

To support the Learning and Organisational Development function by coordinating training, access to learning and maintaining accurate learning records. This role is essential in helping the organisation enhance employee skills, drive engagement, and support professional growth

Responsible for:

This post will enable a suitable candidate to gain the opportunity to develop the right level of knowledge, experience and skills throughout their apprenticeship through:

Being the primary contact for Learning and Development, delivering friendly and efficient customer service both internally and externally Scheduling and coordinating training calendars, planning training which fulfils the requirements outlined for specific job roles, considering regional requirements Liaising with training providers, our travel booking partner and venues to coordinate training events, including identifying detailed requirements and communicating those to venue providers Raising and receipting purchase orders and managing invoices Using our Learning Management System (LMS), Learning Hub, to keep data accurate and up-to-date Liaising with managers, senior admin and CPD officers to ensure new employees are booked onto Induction training quickly and efficiently ensuring a smooth and efficient training experience for all employees Providing support and guidance to new employees accessing the LMS Setting up new accounts and managing licenses on any e-learning platforms external to the group Keeping delegate lists up to date, responding to queries from internal customers Sending training invitation reminders and confirmation to employees to support attendance Supporting smooth enrolment on the Apprenticeship Level 4/ Diploma level 3 for new joiners in Children’s homes and highlighting any issues to relevant parties Ensuring that we are getting the best value from our suppliers, negotiating costs where appropriate Printing and preparing training packs for internal trainers where required Ensuring electronic training records reflect attendance, including uploading certificates where necessary Inducting new CDP officers to ensure they are aware of their responsibilities, working closely with them and giving feedback as required Producing accurate reports using training and apprenticeship data to meet stakeholder expectations Identifying process improvements; reviewing the efficiency of Learning & Development processes Reviewing evaluations and feedback from courses and highlighting issues Commitment to equality, diversity and inclusion and providing an inclusive service Taking on board any new requests which relate to L&OD activity

Training:
Business Administrator Level 3 Apprenticeship Standard 1 day a week will be spent at Kendal College

Training Outcome:
Full-time employment, progression within the group

Employer Description:
We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. For children with complex needs the level of care and education we provide must go above and beyond. That’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have a reputation for excellence and market leading OFSTED ratings. We are looking for a Recruitment Administrator to help us recruit the teams who make the difference, every day, in our schools and children’s homes.

Working Hours :
Monday - Friday, to cover shifts between 8:30am and 5.00pm, with our other Learning Administrator.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Polite,problem solving