Business Admin Apprenticeship

General Reception Duties Administration of patient details Taking phone calls  Booking appointments  Care navigating  Utilising both verbal and non verbal communication Daily email queries  Dealing with Prescription requests  Dealing with incoming and outgoing post  Dealing with Admin letters for patients and external companies  Referrals  Scanning  Other general office duties

Training:

Business Administrator Level 3 Apprenticeship Standard:

You will be visited by your coach every 4-6 weeks in the workplace to do 1 to 1 sessions These sessions will be to monitor progress, set new assignments and have professional discussions/observations

Training Outcome:
Potential permentant employment with the company

Employer Description:
Showell Park Health Centre is based in Wolverhampton in the WV10 postcode area, they are committed to providing a top service to the local community.

Working Hours :
Monday to Saturday, shifts to be confirmed Surgery opening hours: Monday - Thursday, 07.45am - 6.30pm Friday, 07:45am - 8:00pm Saturday, 12:45pm - 5:15pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,works well under pressure