HR Support Apprentice
With support from the HR Advice Team provide advice and guidance to managers on policy, process and HR System related matters, ensuring advice given is in accordance with council’s HR policies and procedures
Learn how to work collaboratively in a matrix manner to deliver high performance and being proactive to ask questions, escalate issues and risks
Where enquiries need to be escalated to other HR colleagues, take accurate information from enquirers, ensuring that sufficient detail is relayed to ensure appropriate follow up action
Work with other members of the HR Advice team to resolve queries and articulate outcomes to employees/managers as appropriate
Support the job evaluation process, arranging panels and invitations to attendees, preparing and circulating job evaluation packs and correspondence as appropriate, and become familiar with how to use and extract data from the Job Evaluation system
Update ePersonnel files to include scanning documents onto the Portal, transferring electronic documents to SharePoint (for archived files) as requested e.g. for job evaluation outcomes
Become familiar with other specialised HR systems and processes providing administrative support as required
Contribute during meetings and one to one sessions to develop knowledge and understanding of the HR functions
Promote a positive and professional image for the HR team
Work under supervision to learn new skills and be proactive in learning, taking ownership of their own development and growth
To undertake administrative duties within the service as required
To work flexibly across the service as required
Liaising with external organisations to ascertain information i.e. payroll queries
Undertake the associated Apprenticeship qualification making sure that all targets are achieved. This may include attending off site training as needed
Training:
The course contains four modules, detailed below, which take place over a 12 month period. The time you dedicate to studying for your CIPD Level 3 course will vary based on your learning style, schedule, and other commitments. As a guide, you can expect to spend around six to eight hours per week on your studies. You can complete the course quicker than 12 months
Each module contains a number of online sessions, lasting around two hours. These provide an opportunity to check in with our expert tutors and provide the structure to plan your study around. We recommend attending these sessions live wherever possible as it gives you the chance to interact and ask questions. However, we understand this won’t always be possible, so all live sessions are recorded and available to rewatch throughout the duration of your course.
All learning materials are provided online through your BPP Hub account. These are a mix of materials ranging from text, bite-size videos and interactive elements. These have been designed by our experts to support your learning and provide flexibility in how you engage with the course content. Along with the live sessions, your learning materials will prepare you for the written assessments you will prepare and be marked on for each module.
Training Outcome:
Following succesful completion of your apprenticeship we will support you to apply for roles available within our organisation.
Employer Description:
We're the local authority for Oxfordshire, committed to delivering top quality services and value for money on behalf of the county's 600,000+ residents.
Working Hours :
We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience