Business Administrator Level 3 Apprenticeship

Job Title: Business Administration Apprentice (Level 3)

Job Purpose:

To provide essential administrative support to the Textiles & ICS Commercial Office and team, while working towards a Level 3 Business Administration Apprenticeship qualification. The role involves maintaining accurate customer and contract records, supporting business operations, and developing professional workplace skills.

Key Responsibilities:

Act as a first point of contact for the office, handling communication via telephone, email, and in person professionally and efficiently. Assist in processing contractual paperwork in line with company procedures and update internal systems (AX/SOL) accurately. Help generate and provide contractual reports for customers, including Framework clients. Support the team in processing supplier invoices and monitoring payments. Assist with the administration of fixed charge contracts and ensure correct data entry. Help raise manual invoices and credit notes on customer accounts as needed. Carry out general administrative tasks such as booking hotels, ordering stationery, and supporting invoice workflows. Learn to use and support the CRM system, including assisting with basic training for team members. Process documents for digital signatures using DocuSign. Support customer communications regarding pricing updates, helping to prepare notices and update records. Assist the Credit Control team with invoice follow-ups. Help with meeting and event organisation. Coordinate customer sample requests with the supply chain team. Support the team with ongoing business projects and other tasks as required.

Knowledge and Skills:

Basic knowledge of Microsoft Office (Word, Excel, Outlook). Good written and verbal communication skills. Willingness to learn and develop new skills. Strong organisational skills and the ability to manage multiple tasks. A positive attitude and good attention to detail.

Education and Experience:

No prior experience required. GCSEs 4 in English and Maths is typically expected. Full training will be provided as part of the Level 3 Business Administration apprenticeship.

Training Outcome:

After completing a Level 3 Business Administration apprenticeship with Elis, progression opportunities are promising. Apprentices often move into permanent administrative or coordinator roles within the company, gaining more responsibility and autonomy.

With experience, they may advance into supervisory or managerial positions, or choose to specialise in areas such as HR, finance, or operations. Elis supports continued professional development, making it possible to pursue higher-level apprenticeships or additional qualifications to further career growth within the organisation.

Employer Description:
Elis UK Limited is a leading provider of textile rental and laundry services across the United Kingdom, offering solutions such as workwear, linen, mats, washroom facilities, and industrial wipers. With a history dating back to 1928, the company operates under a circular economy model, emphasizing sustainability and resource efficiency. Elis UK serves a diverse range of sectors, including hospitality, healthcare, industry, and care homes, ensuring high standards of hygiene and compliance with industry regulations. Headquartered in Basingstoke, Hampshire, Elis UK is part of the international Elis Group, which operates in 30 countries and employs over 54,000 people worldwide

Working Hours :
Monday to Friday, 8:30 am - 4:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative