General Manager - Leading QSR Brand

General Manager – Leading QSR Brand

Location: Liverpool
Salary: Up to £42,000

About the Role:

We are looking for an experienced and driven General Manager to lead a high-performing team in a thriving Quick Service Restaurant (QSR) environment. This is a fantastic opportunity for a strategic and hands-on leader to take ownership of the day-to-day operations, ensuring exceptional customer service, strong team performance, and efficient restaurant management.

As General Manager, you will be responsible for maintaining the highest operational standards, driving profitability, and delivering a seamless customer experience that reflects the brand's reputation for quality and service. You will lead by example, inspire your team, and ensure the restaurant operates smoothly and efficiently.

Key Responsibilities:

Oversee the daily operations of the restaurant, ensuring compliance with company policies and industry standards.Drive sales growth and profitability by optimising resources and managing costs effectively.Recruit, train, and develop team members, fostering a positive and motivated working environment.Ensure high standards of food quality, cleanliness, and customer service are consistently delivered.Monitor and manage stock levels, inventory, and supplier relationships.Handle customer queries and complaints professionally, maintaining brand reputation.Implement health and safety procedures, ensuring full compliance with regulatory requirements.Analyse performance metrics, identifying areas for improvement and driving change where needed.

What We’re Looking For:

Proven experience as a General Manager or Restaurant Manager within the QSR or hospitality sector.Strong leadership and people management skills, with the ability to inspire and motivate a team.Excellent operational and organisational abilities, capable of handling a fast-paced environment.A commitment to delivering outstanding customer service and maintaining high operational standards.Financial acumen, with experience in budgeting, forecasting, and profit and loss management.Knowledge of health, safety, and food hygiene regulations.Exceptional communication skills and a hands-on, problem-solving attitude.

What’s in it for You?

Competitive Salary: Up to £42,000, reflecting experience and commitment.Career Development: Opportunities to grow within a leading QSR brand.Supportive Work Environment: Join a team that values dedication, teamwork, and excellence.Operational Autonomy: The chance to lead and make impactful decisions.Recognition and Rewards: Be part of a brand that recognises hard work and celebrates success.