Service Delivery Coordinator - Apprentice

This role focuses on the power of genuine connections via telephone to deliver a brilliant, customer focused service to plan and co-ordinate the delivery of implementation programs, nationally.

You will conduct outward bound calls to GP practices to encourage service uptake, arrange meetings and managing implementer schedules.  You’ll also support with executing mail merges and full-service coordination. The aim is to ensure smooth delivery and meet demand and contractual obligations.  

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

Potential for a permanent contract, subject to business needs.

Employer Description:
Spirit Health Group is a fabulous place to work. We’re a fast-growing family of healthcare companies, driven by a shared passion for making a difference. Our unique approach sets us apart and we only employ people who embrace and encourage change. We innovate. We simplify. We inspire. We look at things from a new perspective, and we genuinely care about patients and our people. Everything we do is guided by our core values: Brilliance, Vigour, and Family. That's how we roll. They guide how we work, grow, and succeed together. Thanks to our exceptional people and culture, we’ve earned recognition from Best Companies every year since 2021 – a testament to the incredible environment we work in.

Working Hours :
Monday to Friday. 37.5 hours pw (including protected learning time). Shifts TBA.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience