Business Admin/ Freight Forwarding Apprentice (Road Freight)

Develop relationships with customers (internal/external) Ensure all customer enquiries are responded to promptly and professionally Adhere to Customs Compliance procedures and documentation Ensure each ‘Job File’ is fully and accurately completed Work with carriers and handling agents to resolve exceptions and discrepancies as they arise Liaise with overseas on freight planning and coordination Maintain mandatory milestones through the Company's Freight Forwarding system Use Company systems to create, manage and maintain the movement of freight Update the Company’s customer complaints system with all required inputs Ensure that all interactions are compliant with AEO Code of Conduct and other compliance requirements e.g. anti-corruption  Complete all statutory and mandatory training as and when required

Training:
An apprenticeship includes regular training with our training organisation At least 6 hours per week will be spent training or studying

Training Outcome:
The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentice move onto a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role

Employer Description:
DG Freight is an employee owned business, established in 1990 it has grown to become an established name in the freight forwarding industry. Our clients entrust us to handle their Import and Export consignments of any size worldwide.

Working Hours :
Monday to Friday 9:00am- 5:00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Initiative