Front of House Apprentice

We want people to walk in & immediately feel like they made the right life choice.

Our menus have a bit of everything, proper breakfasts & brunches, tasty cakes, and seriously great coffee.

Everything is made with care… and it shows!

You will need to think of yourself as a people pleaser and the best experience maker, you must make our customers feel happier when they leave than when they arrived.

The role will entail:

Greeting customers with a smile & making them feel at home Taking orders, serving food and drinks with care and attention Ensuring the front of house area is clean, tidy, and well presented Providing excellent customer service and handling queries with professionalism Working closely with the kitchen and bar team to keep everything running smoothly

This is a customer facing role dealing with both young and older customers and all the challenges that come with it.

The personal qualities we are looking for in a candidate would be that they are people pleasers, someone who makes others feel welcome, even if you or the customer is having a bad day.

Friendly, enthusiastic personality with a genuine love for hospitality,

Strong communication skills and a team player mindset.

Quick feet, quicker thinking & a calm head in the middle of a rush.



Training:

Customer Service Practitioner Level 2.

The apprentice will attend an online lesson one day per month.

In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.



Training Outcome:

There is potentially a permanent position available for the successful candidate on completion of the apprenticeship.



Employer Description:
At the Pig + Pickle, we are all about warm welcomes, good food, and great vibes. We pride ourselves on delivering top-notch service in a relaxed and friendly atmosphere.

Working Hours :
30-hours per week, between Monday and Friday, working hours TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Creative,Initiative,Non judgemental,Patience


  • Location: 49-51 MARKET STREET KINGSWINFORD DY6 9LA
  • Type: Permanent
  • Recruiter: HALESOWEN COLLEGE
  • Posted: 13-May-2025
  • Posted on: findapprenticeship.service.gov.uk