Apprentice Receptionist/Administrator

Answering the telephone dealing with enquiries and booking appointments, these may be face to face or for GP telephone triage calls Making entries into patient records in a clear concise and chronological order Preparing prescriptions for GP’s to sign electronically Dealing with emails from both patients and external organisations Working with the rest of the practice team to give the best service to our patient population and visitors to the practice  

Training:
Business Administrator Standard (delivered within the workplace) Regular training with North Warwickshire and South Leicestershire College At least 6 hours of your working week will be spent training or studying Training is delivered via online sessions every 6 weeks for 4 hours Functional skills in maths and English up to Level 2 (if required)

Training Outcome:
Potential for full-time position if available on completion

Employer Description:
Riversley Road Surgery is situated within close walking distance to Nuneaton town centre. Our friendly team consists of 4 GP partners, a Practice Manager & Deputy PM, two practice nurses and an administrative team. We are a training practice which means that we have junior doctors who are training to become GP’s. We have a practice list size of almost 6500 patients, the practice population is very diverse. We have very high standards of care and communication, this is reflected in reviews we receive.

Working Hours :
Monday: 10.30am – 3.00pm Tuesday: 8.00am – 6.30pm Wednesday: Self directed learning Thursday: 8.00am – 6.30pm Friday: 8.00am – 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience