Customer Service Advisor Apprenticeship (Brindley Hyundai West Brom)

Meet and greet customers Handle telephone calls and email bookings Using inhouse systems  General customer enquiries Selling required work on vehicles, including warranties and service plans Communicating with the workshop Generating invoices and taking payments Finalising customer requirements and improving CSI scoring

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

 

Training Outcome:

Potential to be offered a full-time role.

Employer Description:
Brindley Garages now consists of 13 dealerships spread across Cannock, West Bromwich, Wolverhampton and Tipton, representing major brands Honda, Hyundai, Kia, Mazda, Mitsubishi, Nissan, Vauxhall and Volvo. With an ethos tailored to please customers, not just to sell cars

Working Hours :
Monday to Friday between 8.30am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Number skills,Team working,Initiative,Non judgemental,Patience