Apprentice Receptionist

Greeting patients and signing them in for treatment Booking patient appointments face to face, by telephone or via email Dealing with referrals, liasing with patients and clinicians Communicating with the team via email and telephone  Cancelling clinics with GP surgeries as required Dealing with telephone and email queries Inputting feedback questionairre data Any other ad-hoc tasks required

Training:

Customer Service Practitioner Level 2 Apprenticeship Standard:

You will be expected to attend college fortnightly throughout the year where you will receive one-to-one support from your assessor and functional skills tutors

Training Outcome:
Following the completion of a successful Apprenticeship, full time employment may be available for the right candidate if the business needs require

Employer Description:
HS Health Group are committed to delivering exceptional healthcare through personalised treatment plans and advanced diagnostics, provided by highly qualified and experienced specialists in the field of General Practice, Orthopaedics, ENT, Aesthetics and Physiotherapy. Our modern facilities, equipped with the latest technology, enable us to offer a wide range of services, from consultations to diagnosis and tailored treatments.

Working Hours :
Monday - Friday Please note; Read House is open from 8am - 7pm. The successful candidate will be expected to be available for shifts during these hours. Monthly rotas will be provided in advance.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Knowledge of Microsoft Office