Apprentice Operations Administrator

Provide support to the team in operatives training across all shifts and processes Provide administrative cover in the event of absence of the Head of Operations Manager and/or Production Manager. This may include providing day to day supervisory cover for the durations of any absences Receipt of raw materials onto Acumatica system Assisting with daily Health and Safety monitoring within the site and operations Recording daily Health and Safety reports and managing site Safety Culture system Maintain organised FIFO of all raw materials and ensure area and product are easily accessible for speedy retrieval with store areas Work with material procurement to ensure material stocks match site requirements Take part in stocktakes as required weekly/monthly and generate stock sheets for use by Finance / Planning Work with Planning & Logistics department: update despatch database, print delivery documents, manifests, including dealing with any logistics related communication with hauliers and Antrim and Coventry offices Ensure quality management system is functional within the site, in line with ISO and FSC standards, in the form of daily/weekly/monthly audits on processes to verify conformance Maintain calibration records and condition of measuring equipment Ensure recorded Cost of Quality (COQ) cases are reported within database and follow up action/corrective actions are completed Manage any Non Conforming Products (NCP material to ensure it is recycled into sellable product Procurement of engineering parts and consumables, specific to site on request of Head of Operations Manager Attending regular meetings and assisting with note taking Keeping KPI records updated and reporting trends in daily operations meetings Any other duties as required

Training:
The Business Administrator Level 3 Apprenticeship will take you 18 months to complete You will attend College at least twice a month throughout the year where you will receive one-to-one support from your assessor and functional skills tutors

Training Outcome:
Advanced Apprentices may progress onto the Level 4 Higher Apprenticeship if their job role allows Career progression and employment opportunities will be enhanced upon completion of the Apprenticeship framework at any level

Employer Description:
For over 30 years, SAM has been at the forefront of MDF mouldings manufacturing, supplying high-quality products to the UK, Ireland, and beyond. Our commitment to excellence, innovation, and sustainability has positioned us as the trusted choice for merchants, manufacturers, and the construction industry. With the largest range of primed MDF mouldings in the UK, we take pride in delivering precision-engineered products that meet the highest standards. Our extensive in-house capabilities, from bespoke design to high-volume production, ensure we can cater to projects of any scale. At SAM, we believe in more than just mouldings, our focus extends to customer service, sustainability, and continuous product development. Whether you’re looking for classic profiles, contemporary designs, or custom solutions, our team is dedicated to helping you bring your vision to life.

Working Hours :
Monday - Friday, 7.00am - 3.30pm. Flexibility required. (40 hours per week exclusive of breaks)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Knowledge of ISO and FSC